Testimonials – Heat Pumps Articles
“My wife and I would like to thank West Mechanical for the recent installation of a Mitsubishi Hyper Heat heat pump system at our home on Camano Island. The team of Kris, Tony, Rudy, and Jack did an excellent job. They showed up when they said they would. They informed us as to what they…
Continue Reading“Excellent service from Colby and Jack installing our Mitsubishi 48K ductless heat pump with 24K, 18K, and 15K wall heads. Both were very professional and efficient in their work, despite challenging weather and logistics. They were respectful to us and our home and took time to answer questions and address concerns. This is our second…
Continue Reading“Installation of heat pump/furnace and tankless water heater was efficient and on schedule. Excellent workers who knew their business.” – Steven K.
Continue Reading“Juan was very knowledgeable and took time to explain all of the systems and answer all of our many questions. I was very pleased with his service.” – Luna P.
Continue Reading“Brandon was Very thorough and efficient. Had a little trouble getting up our driveway, but he made it. I understand that there may be a policy for tech's to offer a service plan, however, i don't like to be "sold" a "plan" when i invite someone into our home for a service call. This is…
Continue Reading“They do good work but way over priced. Get more than one bid” – Mark E.
Continue Reading“We have a 1994 manufactured house. Everything is 7/8th scale and needs to be upgraded. West Mechanical was vetted by PSE as one of two contractors for installation of a Trane heat pump system. Stephanie excplained all the ins and outs, available financing, and system specs. Ryan & Tony showed up as scheduled and begain…
Continue Reading“Dave came in for the 6 month service on my Mitsubishi ductless system. So very personable! Showed me how easy it is to clean the filters and gave me some tips on surge interrupters.” – Jean K.
Continue Reading“Even in all the snow Nathan still got here. Thank you so much for such excellent and reliable service. Nathan is always professional and has great customer service” – Nikki R.
Continue Reading“Very thorough checkup of the whole system. Gives me peace of mind.” – William R.
Continue Reading“Friendly, courteous, helpful. Arrived on time. Wore protective shoes in house, thanks. Gave us an important tip about thermostat. Made me glad for the annual maintenance service.” – Audra A.
Continue Reading“Great experience. Knowledgeable people.” – Steve f.
Continue Reading“Good service, very professional, knowledgable, able to address all questions, very good service visit. Thanks Michael” – Michael P.
Continue Reading“Our company was very pleased with the recent service call performed by Nathan L. He was prompt, friendly, knowledgeable and thorough with his assessment of our heat pump unit. We were given details, including photos, of parts that had failed. He provided repair costs for those parts. He gave his advice of repairing an older…
Continue Reading“Nathan was awesome, both for the maintenance and then the repair visits. Professional, courteous, and quick. He's a delight!” – Lindsey H.
Continue Reading“Experienced technician” – Jerry K.
Continue Reading“Efficient, courteous, gave good explanations to questions.” – Diane K.
Continue Reading“Great service. Nathan is the best. knows what he is doing, efficient and personable. Lucky for W M to have him on board” – Judy H.
Continue Reading“Good service keeps our heating system functioning!” – Kathryn L.
Continue Reading“Nathan is a delightful and competent in man and is welcome here anytime. He is very good at explaining issues as well as taking care of the issues.” – Pamela C.
Continue Reading“You guys are wonderful…helpful, even got here during a snow storm. Thanks so much for being available to us on the island.” – Joanne H.
Continue Reading“Very happy with service tech was thorough and answered all questions would recommend west Mech to others” – Archie J.
Continue Reading“Guys arrived on time and did a great job!” – Ron C.
Continue Reading“Replacing my heat pump was as close to a joy as something like that can be. Stephanie was a pleasure to work with, prompt, concise and accurate. David's installation was on or ahead of schedule and he left the area much CLEANER than he found it. An extremely professional crew and our house has never…
Continue Reading“Very thorough and efficient and affable. Knew her stuff.” – Timothy G.
Continue Reading“Leen Nathan or Shelby have been our technicians, and they both are great to work with. Always on time, always considerate and helpful. We like having someone that routinely makes the visit, and knows our home and dogs. Thanks” – Larry B.
Continue Reading“Shelby did just fine!” – eric r.
Continue Reading“Excellent service. Very thourough.” – William R.
Continue Reading“From Stephanie's sales approach to the coordination by Aaron for the services of the electrician, who worked with us, to the final installations of both our heat pump and air handler by Tanner and Tyler our experience has been a comfortable journey. We are very appreciative of the care, time and concern shown to us…
Continue Reading“Best service ever. You need to give Shelby a Big Pay increase……” – Gus u.
Continue Reading“Tanner is an exceptional young man. He was committed to work in a professional, timely manner while taking time to explain to us our new system in a very courteous way. He also kept things clean, neat and organized.” – Rick K.
Continue Reading“Shelby and Brian provided excellent service. They were thorough in their work and provided explanations for any questions I had.” – Diana K.
Continue Reading“Everything was very professional . Excellent!” – Tony F.
Continue Reading“Team was very helpful and knowledgeable. Kept working until it was fixed and updated the thermostat system based on my needs. Spent extra time making sure I was completely comfortable with making future thermostat corrections. Would have them back at any time.” – Pat C.
Continue Reading“Super professional, knowledgeable and efficient! Excellent!” – Rodney J.
Continue Reading“Shelby seemed quick, efficient and answered all of my questions in detail. Her demeanor makes her approachable and easy to talk with. I feel confident that she is knowledgeable and did a thorough check of my heating cooling system. She certainly reinforces my already high opinion of West Mechanical.” – Dave E.
Continue Reading“Very friendly! Was not annoyed with my dogs, thanks.” – Patrick g.
Continue Reading“Shelby. Did a nice job for us here at our house on San Juan island. She was very professional kind and showed good knowledge in the field.” – Sondra R.
Continue Reading“Awesome customer service. Very knowledgeable and competent. Enjoyed having Shelby doing our service.” – Valerie t.
Continue Reading“Excellent suggestions in spite of our need to reign in the budget this year. Clear explanations and professional.” – Scott S.
Continue Reading“Visit satisfactory, explains well, tidy, good personality.” – Diana L.
Continue Reading“Excellent work today! Thank you!” – Jennifer A.
Continue Reading“Best service ever. You need to give Shelby a Big Pay increase……” – Gus u.
Continue Reading“Excellent work today! Thank you!” – Jennifer A.
Continue Reading“Great service! Send Shelby again.” – Robert J.
Continue Reading“Routine checkup only. No problems.” – Chris G.
Continue Reading“Informative and engaging.” – Kyle R.
Continue Reading“Great service. Excellent customer service” – Ed T.
Continue Reading“Great service. Excellent customer service” – Ed T.
Continue Reading“Ok. Knowledgeable. Willing to discuss and take a no if I was not ready.” – Donald R.
Continue Reading“Ok. Knowledgeable. Willing to discuss and take a no if I was not ready.” – Donald R.
Continue Reading“Ok. Knowledgeable. Willing to discuss and take a no if I was not ready.” – Donald R.
Continue Reading“Excellent work. Shelby was very professional and considerate. Please send her back again next time.” – Jay and Cheryl F.
Continue Reading“Replacement of existing Furnace and Heat Pump, because of less than hospitable treatment from "B" competitor. Surprised at the quick, timely, and professional …caring response from Brent, and the very quick resolution of my problem, and exchange to the TRANE total package. The removal of the old Carrier system, and the professional installation of the…
Continue Reading“Brent and his team are very knowledgable and skilled at explaining AC and heating. They replaced our furnace with a 98% efficient furnace and brought in a new whole house AC unit. I couldn’t be happier with the new HVAC and with their service.” – Bill G.
Continue ReadingExcellent service, efficient and affable. Nathan is a gem! – Tim G.
Continue Reading