Testimonials – Maintenance Articles
“Alex A. did an amazing job! He is knowledgeable and provided excellent customer service. We will definitely be using this company for all future maintenance needs and when it comes time to replace our furnace!” – River L.
Continue Reading“Juan was very knowledgeable and took time to explain all of the systems and answer all of our many questions. I was very pleased with his service.” – Luna P.
Continue Reading“Came on time, did his job. Explained what he had done. Very courteous and seemed quite competent.” – Mike R.
Continue Reading“Bought the furnace last year after an after-hours emergency call. We had a great experience with the first tech on that call, so we went with West for the replacement. The sale & installation were great & Brandon came out this year to tune it up for us. He was prompt, professional, tidy, & efficient.…
Continue Reading“Brandon was Very thorough and efficient. Had a little trouble getting up our driveway, but he made it. I understand that there may be a policy for tech's to offer a service plan, however, i don't like to be "sold" a "plan" when i invite someone into our home for a service call. This is…
Continue Reading“Efficient and knowledgeable.” – Ron D.
Continue Reading“1002 Nelson St. Great Service” – Mike R.
Continue Reading“very thorough, explained everything well. Nice guy” – Al L.
Continue Reading“Tim saw when he arrived that I have equipment he is not familiar with. To his great credit, he was candid about that he did what he could do for this maintenance, and we discussed a plan for going forward. I respect that very much!” – Doug M.
Continue Reading“Nathan answered all my questions and listened to all my concerns. He showed me how change my filters in the system which will be a great help for us in the future. He seems very knowledgeable of our system and has taught me a lot.” – Mary M.
Continue Reading“Dave came in for the 6 month service on my Mitsubishi ductless system. So very personable! Showed me how easy it is to clean the filters and gave me some tips on surge interrupters.” – Jean K.
Continue Reading“Overall – Good – Our Service Genuinely interested in his job. It showed.” – Corwin M.
Continue Reading“Even in all the snow Nathan still got here. Thank you so much for such excellent and reliable service. Nathan is always professional and has great customer service” – Nikki R.
Continue Reading“After we neglected to get proper maintenance (our bad, we put it off), we had an issue during a winter storm, and Nathan came on the weekend (leaving kids at home) to help us out — the furnace is working again, and we are happy and warm!” – Tim C.
Continue Reading“Very thorough checkup of the whole system. Gives me peace of mind.” – William R.
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