Testimonials Articles
“My wife and I would like to thank West Mechanical for the recent installation of a Mitsubishi Hyper Heat heat pump system at our home on Camano Island. The team of Kris, Tony, Rudy, and Jack did an excellent job. They showed up when they said they would. They informed us as to what they…
Continue Reading“Punctual, thorough, and courteous.”
Continue Reading“Excellent service and great company to work with!”
Continue Reading“We cannot recommend this company enough. We woke up to a cold house. Called West Mechanical and within an hour they were already scheduling someone to come out! That day! The repair man was courteous and answered all of our questions. They scheduled another appointment right there for further work to be done! Then on…
Continue Reading“Excellent service from Colby and Jack installing our Mitsubishi 48K ductless heat pump with 24K, 18K, and 15K wall heads. Both were very professional and efficient in their work, despite challenging weather and logistics. They were respectful to us and our home and took time to answer questions and address concerns. This is our second…
Continue Reading“Installation of heat pump/furnace and tankless water heater was efficient and on schedule. Excellent workers who knew their business.” – Steven K.
Continue Reading“Fast and effective” – Erin M.
Continue Reading“Alex A. did an amazing job! He is knowledgeable and provided excellent customer service. We will definitely be using this company for all future maintenance needs and when it comes time to replace our furnace!” – River L.
Continue Reading“Very, very reasonable pricing and pleasantly surprised with the cost of servicing our furnace! Unlike some companies that charge a huge fee just to show up before even doing any work. West Mechanical was courteous setting up our service appointment from the start. Great communication keeping us informed every step of the way with text…
Continue Reading“Juan was very knowledgeable and took time to explain all of the systems and answer all of our many questions. I was very pleased with his service.” – Luna P.
Continue Reading“Kris was extremely knowledgeable and creative in identifying HVAC solutions for my home, where I wanted to add air conditioning, replace an old gas furnace, and provide heat for a garage woodworking shop. He carefully and quickly took measurements throughout the house to determine system requirements and provided multiple options for preventing the sound of…
Continue Reading“The whole Team is stellar! From my first conversation with Amanda, tech visit from Juan to find out I needed a whole new furnace. Then Chris to evaluate what I needed & install by Ryan. There wasn’t a second during the whole process that wasn’t professional. You all were (are) amazing! Great service great product,…
Continue Reading“Came on time, did his job. Explained what he had done. Very courteous and seemed quite competent.” – Mike R.
Continue Reading“Bought the furnace last year after an after-hours emergency call. We had a great experience with the first tech on that call, so we went with West for the replacement. The sale & installation were great & Brandon came out this year to tune it up for us. He was prompt, professional, tidy, & efficient.…
Continue Reading“Thank you for your expertise with the delicate project of rewiring our heating system. We certainly wish we would have had you install our heater. Ryan was exceptional, intuitive and highly skilled. We can’t say enough to express the pleasure it is doing business with West Mechanical.” – Polly P.
Continue Reading“Brandon was Very thorough and efficient. Had a little trouble getting up our driveway, but he made it. I understand that there may be a policy for tech's to offer a service plan, however, i don't like to be "sold" a "plan" when i invite someone into our home for a service call. This is…
Continue Reading“I will always use West Mechanical for any heating needs. They installed a new furnace a few years ago and have annually maintained it with a strong guarantee of service. Their work is prompt, professional and thorough. Highly recommend!” – Kim F.
Continue Reading“They do good work but way over priced. Get more than one bid” – Mark E.
Continue Reading“Efficient and knowledgeable.” – Ron D.
Continue Reading“We have a 1994 manufactured house. Everything is 7/8th scale and needs to be upgraded. West Mechanical was vetted by PSE as one of two contractors for installation of a Trane heat pump system. Stephanie excplained all the ins and outs, available financing, and system specs. Ryan & Tony showed up as scheduled and begain…
Continue Reading“1002 Nelson St. Great Service” – Mike R.
Continue Reading“very thorough, explained everything well. Nice guy” – Al L.
Continue Reading“Tim saw when he arrived that I have equipment he is not familiar with. To his great credit, he was candid about that he did what he could do for this maintenance, and we discussed a plan for going forward. I respect that very much!” – Doug M.
Continue Reading“Nathan answered all my questions and listened to all my concerns. He showed me how change my filters in the system which will be a great help for us in the future. He seems very knowledgeable of our system and has taught me a lot.” – Mary M.
Continue Reading“Our experience with West Mechanical was excellent. Our 30 year old furnace finally gave out and with one call, Stephanie was at our door the same day to help us figure out the next steps. She quoted us two options on the spot, gave us an easy understanding of benefits of both options, and scheduled…
Continue Reading“Dave came in for the 6 month service on my Mitsubishi ductless system. So very personable! Showed me how easy it is to clean the filters and gave me some tips on surge interrupters.” – Jean K.
Continue Reading“After 20 years of service, our old radiant heat manifold died. Nathan did a great job ordering and installing a new one. The space is tight in the boiler room, but he did a very nice job of installing it. He also found several other problems in our old boiler and with our old thermostats…
Continue Reading“We were so impressed with the wonderful service we received from everyone at West Mechanical! We had never used them before and now will not use anyone else! Thank you so much!” – Pamela F.
Continue Reading“Overall – Good – Our Service Genuinely interested in his job. It showed.” – Corwin M.
Continue Reading“Our furnace broke at the worst time. Snow on the ground and 20 degrees outside. These two showed up a little early on Tuesday knowing my wife was scheduled for surgery on Wednesday. This team worked hard to get the new furnace installed as quickly as possible. They came at eight and were done by…
Continue Reading“West Mechanical and Aaron Byers helped built our dream home and never left our side for years now. Aaron was a major advisor to assist us in multiple components for our home. He heard I have a horrible dust mite allergy and therefore my quality of air in my home keeps me healthier. We have…
Continue Reading“Professional, polite and patient. Did a great job.” – Laurie E.
Continue Reading“Even in all the snow Nathan still got here. Thank you so much for such excellent and reliable service. Nathan is always professional and has great customer service” – Nikki R.
Continue Reading“After we neglected to get proper maintenance (our bad, we put it off), we had an issue during a winter storm, and Nathan came on the weekend (leaving kids at home) to help us out — the furnace is working again, and we are happy and warm!” – Tim C.
Continue Reading“excellent prompt service, great communication.” – kathy v.
Continue Reading“Very thorough checkup of the whole system. Gives me peace of mind.” – William R.
Continue Reading“We love love love you guys. This is the 2nd time that we have had your company come and work/install at our house, and there isn’t anybody else that I would call.. Both times we have been overly happy with the service that we have received. You ALL are an OUTSTANDING company. Thank you for…
Continue Reading“We love love love you guys. The installation of our new AC unit went smooth, and WE LOVE IT. You ALL are an OUTSTANDING company!!!! We live in Burlington and there are companies who are closer and more local that we could use… AND WE WOULDN’T THINK OF CALLING ANYONE BUT YOU. The respect and…
Continue Reading“I cannot recommend West highly enough. Professional work, friendly people, and exceptional customer service. They repaired issues with my cranky tank boiler a couple of times, and so when it finally failed once and for all, I didn’t hesitate to call West to have a tankless unit installed. Which, of course, is working exceptionally well.…
Continue Reading“Excellent service and response time. Installation of the Scrubber went fast and efficiently. Service person was quite helpful explaining the operation of the air scrubber. Will certainly recommend West Mechanical” – Mike R.
Continue Reading“Home was scheduled to be listed when it was determined that the furnace was not working.. We needed it to be taken care of ASAP!! West scheduled a repair person to get to the house that very day..and repaired it ….we were able to continue to re- carpet the home, and get it listed in…
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