“Today the stellar team of Tony B and Riley W completed a 3-day job of replacing our entire hot water system, including our hot water heating apparatus.
In a word: OUTSTANDING SERVICE!!
This experience began with a personal assessment by Brent, the head of West Heating, with great communication from the office staff (shout out to Shauna B!).
The team of Tony and Riley appeared on time each day, and were bright, courteous, friendly, and very industrious. As we shared with Brent, "These two men are the personification of what all parents hope that their own sons will become".
This was a wonderful experience for us, as Tony and Riley were diligent, resourceful, and neat. They cleaned the work area thoroughly each evening and certainly at the end of the job. They deconstructed the 30-year old original hot water system and replaced everything with an impressively well-engineered system that looks great, is easy to understand and to navigate, and which we are delighted with.
They explained all that they were doing and reviewed everything carefully at the end of the job.
This is the BEST experience we have ever had with home repairs, particularly given the complexity of the job. The team provided long-term security for us, and did so with a cheerful, positive, and impressive attitude. From the very first day on the job, they earned our respect.
Special shout-out to Tony, who demonstrated exceptional leadership and ingenuity in his role as the project leader. His competence and attention to detail set a high bar to which all should aspire. Thank you, Tony!
We are next in line for West Mechanical to install a new Generac generator in addition to a Solar Array with batteries to provide even more security into the future.
We look forward to a similar experience with the next team. Stay tuned for our next review of that project.
We will be happy to serve as a reference for this excellent company at any time.
Thank you, Robb and Bobbie K.”