Reviews
“Excellent service and response time. Installation of the Scrubber went fast and efficiently. Service person was quite helpful explaining the operation of the air scrubber. Will certainly recommend West Mechanical”
– Mike R.
“Home was scheduled to be listed when it was determined that the furnace was not working..
We needed it to be taken care of ASAP!! West scheduled a repair person to get to the house that very day..and repaired it ….we were able to continue to re- carpet the home, and get it listed in record time!
This was impressive customer service, especially on such short notice!! The
realtor; the carpet installer, and most importantly, the owner are MOST PLEASED. Thank you!”
– Karin K.
“We have been very happy with West Mechanical. Everyone from the salesman to the installers to the service people have been great.”
– William G.
“Mike performed an outstanding inspection. He is very polite and explains the workings of the system at every inspection check point. His professional knowledge and thorough inspection of every item on the checklist was excellent. I rate him at the top of your employee list for inspections and you should be extremely pleased to have him on your staff. I would trust him to perform the inspection even in my absence. I hope that he remains at your company for a long time and I look forward to having him inspect our system this coming March-April timeframe.”
– Bert G.
“Nathan was great. On time, checking details & informative, & solved problem!”
– Carll Ann S.
“West Mechanical beat our expectations by a long shot. We got estimates from 5 companies before deciding on West Mechanical. Stephanie did a fantastic job explaining everything to us. The installers did a great job installing our air conditioner. We ended up having a small issue with our unit and Aaron and the team (I think every employee may have been at our house at least once) went ABOVE and BEYOND to solve the issue. We highly recommend West Mechanical! THANK YOU!”
– Melisa & Chris D.
“Friendly, courteous, helpful. Arrived on time. Wore protective shoes in house, thanks. Gave us an important tip about thermostat. Made me glad for the annual maintenance service.”
– Audra A.
“Great experience. Knowledgeable people.”
– Steve f.
“Nathan, Tyler, Brent, David and Alison were the West Mechanical representatives with whom I came in contact. They made the project pleasant for me and I appreciated all of their valuable input.
Although there were some minor install and product glitches they were resolved and completed to my satisfaction. Everyone was gracious and helpful and I appreciated their good service and attention to detail.
Tyler was the technician who did the hands on work and he was wonderful. Always ready with a smile even though he had some issues to resolve. He stayed with it and wanted to make sure I was happy with the work. He cared about doing his best. I think Tyler is a strong asset to your company and feel he has a great work ethic and attitude.
On a note that might be helpful to you and your customer….perhaps before the project begins the technician doing the work should come to the service address with the sales representative to assess the work needing to be done. Just thinking all might go more smoothly if the technician could have input at this important time.
Thank you!
All the best
Jackie Goldfarb”
– Jackie G.
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